One of the best predictors of performance in the workplace – and pretty much any other place! – is emotional intelligence. There are different definitions, but emotional intelligence (EI) is essentially about emotional literacy and self-control.
People with high EI make great employees: they work well in teams, know how to lead others and understand the ‘human factors’ that drive organisational performance. If you’ve ever had a boss with low EI – and who hasn’t?! – you’ll know just how important EI is. Accordingly, smart employers look for ...
